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New Studies in Global IT and Business Service Outsourcing 5th Global Scourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers by Julia Kotlarsky

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Published by Springer-Verlag GmbH Berlin Heidelberg in Berlin, Heidelberg .
Written in English

Subjects:

  • Information Systems,
  • Business planning,
  • Computer science,
  • Software engineering,
  • Industrial procurement

Book details:

Edition Notes

Statementedited by Julia Kotlarsky, Leslie P. Willcocks, Ilan Oshri
SeriesLecture Notes in Business Information Processing -- 91
ContributionsWillcocks, Leslie P., Oshri, Ilan, SpringerLink (Online service)
The Physical Object
Format[electronic resource] :
ID Numbers
Open LibraryOL25555972M
ISBN 109783642248146, 9783642248153

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studies that project that the o -shore Business Process Outsourcing (BPO) industry will grow from $ billion in to over $ billion in A big portion of the service outsourcing activities are service-related. It is estimated that in the total US GDP, roughly 84% of value-added activities are service-related (Karmarkar and Apte [19]).   1. Kundenzufriedenheit im IT-Outsourcing: Das Optimum realisieren by Ferri Abolhassan 2. Outsourcing Von Logistikleistungen by Simon Wagner 3. The New IT Outsourcing Landscape From Innovation to Cloud Services by Willcocks, Leslie P., Lacity, Mar. Add tags for "New studies in global IT and business services outsourcing: 5th Global Sourcing Workshop , Courchevel, France, March , , revised selected papers". Be the first. Similar Items. Get this from a library! New studies in global IT and business service outsourcing: 5th Global Sourcing Workshop , Courchevel, France, March , revised selected papers. [Julia Kotlarsky; Leslie Willcocks; Ilan Oshri;] -- This book contains 11 carefully revised and selected papers from the 5th Workshop on Global Sourcing, held in Courchevel, France, March ,

Outsourcing can be defined as follows: “the delegation of one or more business processes to an external provider, who then owns, manages and administers the selected processes to an agreed standard” [CIPD]. It is important to note that outsourcing is NOT the same thing as “offshoring” (the two terms are commonly, but wrongly taken as meaning the same thing. The Shared Services & Outsourcing Network (SSON) is the largest and most established community of global shared services and outsourcing professionals. In particular, offshoring and business process outsourcing have led to numerous insightful publications which offer a valuable and indispensable holistic sourcing persp- tive. Thus, the second edition of our outsourcing book deals with enduring themes, new perspectives, and global challenges. Free 2-day shipping. Buy New Studies in Global IT and Business Services Outsourcing: 5th Global Sourcing Workshop , Courchevel, France, March 14 Price: $

This book offers key insights into how to manage software development across international boundaries. Based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses, the authors analyze the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs).Cited by:   The studies and discussions in the book, and the focus on the major players involved in logistics outsourcing to outside companies, are intended to analyze logistics outsourcing services from the perspective of providers and their clients, promote best practices, offer final results of research on the deployment of outsourcing practice, define. The fast growth of business services coincides with shifts from domestic production towards global outsourcing of services. A new wave of global business services are traded across borders and. New studies in global IT and business service outsourcing: 5th global scourcing workshop , Courchevel, France, March , , revised selected papers. ed. / Julia Kotlarsky; Leslie P. Willcocks; Ilan Oshri. Springer, p. (Lecture notes in Cited by: 1.